Privacy Policy

Better Days Home Health is committed to protecting your privacy and safeguarding your personal information. We collect only the information necessary to provide healthcare services, respond to inquiries, and communicate with patients, families, referral sources, and prospective employees.

Information We Collect

We may collect personal information including:

Name
Phone number
Email address
Mailing address
Information submitted through contact forms
Information necessary to coordinate care or respond to inquiries

How We Use Your Information

We use your information to:

Respond to inquiries
Coordinate patient care
Schedule appointments and services
Communicate with patients, caregivers, and referral sources
Improve our services
Comply with applicable healthcare laws and regulations

SMS Communications

If you choose to receive text messages from Better Days Home Health, you consent to receive informational SMS messages regarding:

Appointment reminders
Scheduling updates
Visit confirmations
Care coordination
Administrative notifications related to your services

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

Disclosure of Personal Information

Better Days Home Health does not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information only as required by law or as necessary to provide healthcare services in accordance with HIPAA and other applicable regulations.

Security of Personal Information

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information and comply with applicable privacy laws, including HIPAA.

Policy Updates

This Policy may change from time to time. We keep our privacy policy under regular review and will place any updates on this page.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us through the following:

Better Days Home Health

Email: admin@betterdays.us

Phone: (720) 383-9393